• Help! I don’t see my popup on my store…

  This article will provide troubleshooting tips to fix issues with popups or smart bars that are not showing up on your websiteFeatured

• What's the difference between Every Page Load and Every New Session

  When configuring popups in Pop Convert, you have the option to choose between two After Closing settings: "Every Page Load" and "Every New Session." These settings determine the behavior of your popups and when they will appear to your customers. Deciding between these two options depends on your specific goals and how you want to engage with your customers. Every Page Load When you select the "Every Page Load" option for your popup, it means that the popup will appear on every page loaFew readers

• How to export Pop Convert subscribers to a CSV file

  Pop Convert automatically syncs all subscriber data to your Shopify customer list. But if you prefer to export subscriber data directly from the Pop Convert dashboard, here are two easy ways: Option 1: Export subscribers from the Pop Convert dashboard Log in to your Pop Convert account. In the left-hand menu, click Subscribers. You’ll see a list of all emails and phone numbers collected via popups and smart bars. Click the blue Export button at the top right corner to download yFew readers

• How to open a popup through an existing button on your Shopify store

  With Pop Convert, you can use your own button to trigger a popup campaign on your Shopify store. Follow these steps to get it set up: Step 1: Create a popup campaign in Pop Convert Before connecting the popup to your button, ensure you have created a popup campaign in your Pop Convert app: Log in to your Pop Convert account. Navigate to the Popups section. Create a new popup campaign and customize it to your liking. Save the campaign and note its Campaign ID (you'll need thisFew readers

• How to add social media accounts to your popup

  Open your popup editor and click Content in the left-hand menu. In the Content section, add the Social block. Select the platforms you want to show (e.g., Facebook, Instagram, X). Turn off any platforms you don’t want to include. For each selected platform, paste your profile URL into the provided field. Your social media icons will now appear in your popup. How to add social media accounts to your popup (https://storage.crisp.chat/users/helpdesk/website/-/7/0/c/e/70cef36dbfb4Few readers

• Where is the email and phone information sent after submission

  When someone submits their email and phone number through your popup: Pop Convert – Their contact details are saved under the Contacts section in your Pop Convert dashboard. Subscribers page Shopify – The same information is automatically synced to your Shopify Customers list. Shopify (https://storage.crisp.chat/users/helpdesk/website/70cef36dbfb4ac00/grFew readers

• How to add a video to your popup

  You can easily add videos to your popup to make it more engaging! Here’s how to do it, step by step. Adding a video block Go to Content in your popup editor. Click on the Video Block to add it to your popup. You can add: YouTube videos Shopify-hosted video Adding a YouTube video Paste the YouTube video link in the video block. Example: https://www.youtube.com/watch?v=e59kO1jqlto Adding a YouTube Shorts video You’ll need to slightly adjust the link format. ExampFew readers

• Email new subscribers (Klaviyo automation)

  How to send emails to Pop Convert subscribers using Klaviyo Create a Segment for Pop Convert subscribers: a. Go to your Klaviyo account and navigate to Audience Lists & Segments b. Click on "Create List/Segment" and choose "Segment" c. Define the segment with the following criteria: Condition: Properties about someone Custom Properties: Shopify Tags - contains - "Pop Convert" or "Pop Convert name of the campaign " if you want it to be specific. Create a Segment for Pop Convert subFew readers

• How to receive email notifications for every new Pop Convert subscriber

  Check out this quick tutorial video to get started: How to set up email notifications for every new sign-up to your popup From your Shopify admin, go to Marketing Automations. Click Create Automation. Click on "Create custom automation" to begin setting up your workflow. Follow the steps below: a. In the search box, type "Customer Created" and choose it from the options. b. Click the blue plus (+) icon and choose "ConditFew readers

• How to switch Pop Convert app to another language

  How to switch your Pop Convert app to another language To update the language of your Pop Convert app: Click the language dropdown in the top-right corner of the screen. Select your preferred language from the list. Available languages: English (en) Spanish (es) French (fr) Italian (it) Japanese (ja) Dutch (nl) Portuguese (pt-PT) Brazilian PortugFew readers

• How to display popups on specific localizations in multilingual websites

  This article will guide you on how to display pop-ups in different languages on your website.Popular

• Recommended image size dimensions

  This article will provide you with the recommended image sizes for the popup and smart bar backgrounds to help you achieve your desired goal.Popular

• What are the image formats supported for popups and smart bars?

  This article will cover the image formats supported for popups and smart bars, and provide tips for adding images that effectively grab your audience's attention.Few readers