• Help! I don’t see my popup on my store…

  This article will provide troubleshooting tips to fix issues with popups or smart bars that are not showing up on your websiteFeatured

• Shopify email automation

  How can I send emails to subscribers collected through Pop Convert? Check out this quick tutorial video to get started: *Updated tutorial video: https://www.loom.com/share/cc9790111237432fbc9aa1432d3299b7?sid=0bae78f9-46ab-4e3e-a34d-2087887c835fSome readers

• What's the difference between Every Page Load and Every New Session

  When configuring popups in Pop Convert, you have the option to choose between two After Closing settings: "Every Page Load" and "Every New Session." These settings determine the behavior of your popups and when they will appear to your customers. Deciding between these two options depends on your specific goals and how you want to engage with your customers. Every Page Load When you select the "Every Page Load" option for your popup, it means that the popup will appear on every page loaFew readers

• How to export Pop Convert subscribers to a CSV file

  Pop Convert subscribers are automatically synced with your Shopify account. To export the subscribers collected by Pop Convert: Log in to your Shopify account. Once you're logged in, look for and click on "Customers" in the dashboard. Click "Add Filter" to start. In the filter box, type: Then, press "Apply Filter." This will show you all the subscribers collected by Pop Convert. 5. Click "Export" and pick "Customers matching yourFew readers

• Is it possible to sync the emails collected by Pop Convert with an email marketing app like Klaviyo?

  A: Yes, the email addresses collected by Pop Convert are automatically synced to your Shopify account. Once they are in your Shopify account, you have the option to sync these email subscribers with the email marketing app you are using. This allows you to seamlessly transfer your subscriber list from Shopify to your chosen email marketing app.Few readers

• How to open a popup through an existing button on your Shopify store

  With Pop Convert, you can use your own button to trigger a popup campaign on your Shopify store. Follow these steps to get it set up: Step 1: Create a popup campaign in Pop Convert Before connecting the popup to your button, ensure you have created a popup campaign in your Pop Convert app: Log in to your Pop Convert account. Navigate to the Popups section. Create a new popup campaign and customize it to your liking. Save the campaign and note its Campaign ID (you'll need thisFew readers

• Will the popup reappear after the customer has subscribed?

  Once a customer has subscribed, the popup should not show up again to them, even if they start a new session. However, if they clear their cookies or use an incognito session, the popup will reappear because we cannot recognize them as the same user. As long as we have identified that it is the same user who submitted their email, the popup should never reappear.Few readers

• How to add social media accounts to your popup

  Open your popup editor and look for the menu on the left-hand side. Click on "Content." This is where you can manage the elements within your popup. Inside the "Content" section, locate and click on the option that says "Add Social Networks." After clicking "Add Social Networks," you'll see a list of social media platforms to choose from. Pick the social networks you want to add to your popup. You can choose from Facebook, Instagram, and Twitter. Once you've selected the desiredFew readers

• How to auto-add products to cart on button click

  Create a cart permalink Before you start, it's important to create a cart permalink. Refer to the Shopify guide here for detailed instructions on generating a cart permalink. This link will be used to add products directly to the cart. If you need to find the variant ID of a specific product, follow the guidelines provided by Shopify here. ShouldFew readers

• Where does the info get sent when someone enters email and phone

  When someone enters their email and phone, the information is sent to two places. Firstly, the contact information is added to the Contacts section on Pop Convert. Contacts page Secondly, the information is automatically synced with your Shopify account. Shopify This ensures that the data is storedFew readers

• Setting up Reviews social proof

  Reviews Social Proof allows you to display customer reviews in a popup, building trust and encouraging conversions. Before enabling the popup, you need to integrate your reviews. Follow the steps below based on the app you use: Connect your review app Judge.me Go to General Settings. Click on Integrations -View API Token Find the Private API Token and copy it. Now switch over to your Pop Convert dashboard Go to the Integrations tab. Find Judge.me and click Open Settings. *Few readers

• After a customer has filled out the popup, is there a way to prevent them from seeing the popup again?

  Once your customer submits their email, there is no condition under which the popup should appear again for that user. However, if the customer clears their cookies or engages with your website in a way that makes it difficult to identify them, the popup may reappear. Nevertheless, as long as we can recognize that it is the same user who already submitted their email, the popup should not appear again.Few readers

• How to enable a popup or smart bar

  To enable a popup, turn on the toggle button on the left-hand side of your popup or smart bar. How to enable a popup or smart barSome readers

• Email new subscribers (Klaviyo automation)

  How to send emails to Pop Convert subscribers using Klaviyo Create a Segment for Pop Convert subscribers: a. Go to your Klaviyo account and navigate to Audience Lists & Segments b. Click on "Create List/Segment" and choose "Segment" c. Define the segment with the following criteria: Condition: Properties about someone Custom Properties: Shopify Tags - contains - "Pop Convert" or "Pop Convert name of the campaign " if you want it to be specific. Create a Segment for Pop Convert subFew readers

• How to receive email notifications for every new Pop Convert subscriber

  Check out this quick tutorial video to get started: How to set up email notifications for every new sign-up to your popup From your Shopify admin, go to Marketing Automations. Click Create Automation. Click on "Create custom automation" to begin setting up your workflow. Follow the steps below: a. In the search box, type "Customer Created" and choose it from the options. b. Click the blue plus (+) icon and choose "ConditFew readers

• How to create a coupon discount popup

  This article will guide you on how to add a coupon code to a popup.Popular

• How to switch Pop Convert app to another language

  How to switch your Pop Convert app to another language To change the language of your Pop Convert app, follow these steps: Locate the dropdown button on the upper right corner of your screen. Click on the dropdown button to open the language options. From the list of available languages, select the desired language by clicking on it. Here are the language options available: English (en)Few readers

• How to display popups on specific localizations in multilingual websites

  This article will guide you on how to display pop-ups in different languages on your website.Popular

• Where do I see my subscribers

  To locate your subscribers collected by Pop Convert, you can follow these steps: Go to the Contacts page in your Pop Convert account. Where do I see my subscribers In this section, you will find a comprehensive list of all the subscribers collected by Pop Convert. Contact Information: This includes details such as names, email addresses, and phone numbers provided by the subscribers. CampaiFew readers

• What if the subscriber already exists in my account?

  Pop Convert collects and adds all the information to your subscriber list. This means that you may see duplicate subscribers on your Pop Convert subscriber page because we store every individual subscriber that we collected. However, those subscribers won’t be stored twice in your Shopify account. Shopify does not allow multiple customers with the same email address or phone number. Shopify checks the email address and phone number of the customer against its existing database of contacts. IfFew readers

• Will the subscribers collected by Pop Convert be added to my Shopify account?

  Yes, Pop Convert subscribers are automatically synced with your Shopify account. You can check the Customers tab in your Shopify admin to see all the subscribers collected by Pop Convert. They will be added as customers in your Shopify store, making it easy for you to manage and communicate with them.Few readers

• Recommended image size dimensions

  This article will provide you with the recommended image sizes for the popup and smart bar backgrounds to help you achieve your desired goal.Popular

• What are the image formats supported for popups and smart bars?

  This article will cover the image formats supported for popups and smart bars, and provide tips for adding images that effectively grab your audience's attention.Few readers

• Will uninstalling the app remove all the code?

  This article will explain how Pop Convert uses Shopify's Script Tag API to add code to websites and why uninstalling the app automatically removes all the added code.Few readers