Articles on: FAQs

What if the subscriber already exists in my account?

Pop Convert collects and adds all the information to your subscriber list. This means that you may see duplicate subscribers on your Pop Convert subscriber page because we store every individual subscriber that we collected.

However, those subscribers won’t be stored twice in your Shopify account. Shopify does not allow multiple customers with the same email address or phone number. Shopify checks the email address and phone number of the customer against its existing database of contacts. If it already exists in the system, Shopify will not create a duplicate account for that customer.

Updated on: 15/06/2023

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