Subscribers
The Subscribers section in your Pop Convert account gives you access to all the data collected through your popups and smart bars.
Here's what you can find:
Subscriber Information
The "Subscriber Information" column displays the details gathered from your website visitors. Depending on how you've configured your popups or smart bars, this might include:
Name
Email address
Phone number
Location
Easily identify where your subscribers are coming from.
Campaign
The "Campaign" column shows which popup or smart bar collected the subscriber's details. This helps you track which campaigns are performing best.
Date
The "Date" column lists when the information was collected—down to the date and time. Use this to spot trends and pinpoint peak engagement periods.
Other Functionalities:
Search
Easily locate specific subscribers using the search bar.
Export
Export your subscriber data for external use or backup. We'll send you an email with a link to download your subscriber file.
Delete Subscriber
Remove subscribers as needed to maintain an accurate and up-to-date list.
Yes, Pop Convert subscribers are automatically synced with your Shopify account. You can check the Customers tab in your Shopify admin to see all the subscribers collected by Pop Convert. They will be added as customers in your Shopify store, making it easy for you to manage and communicate with them.
Pop Convert collects and adds all the information to your subscriber list. This means that you may see duplicate subscribers on your Pop Convert subscriber page because we store every individual subscriber that we collected.
However, those subscribers won’t be stored twice in your Shopify account. Shopify does not allow multiple customers with the same email address or phone number. Shopify checks the email address and phone number of the customer against its existing database of contacts. If it already exists in the system, Shopify will not create a duplicate account for that customer.
Yes, you can now export your subscribers directly from the app! Simply go to the Subscribers tab in your Pop Convert dashboard and click on the Export button located at the upper right-hand corner of the screen. You’ll receive an email from us with a link to download your subscriber file.
Here's what you can find:
Subscriber Information
The "Subscriber Information" column displays the details gathered from your website visitors. Depending on how you've configured your popups or smart bars, this might include:
Name
Email address
Phone number
Location
Easily identify where your subscribers are coming from.
Campaign
The "Campaign" column shows which popup or smart bar collected the subscriber's details. This helps you track which campaigns are performing best.
Date
The "Date" column lists when the information was collected—down to the date and time. Use this to spot trends and pinpoint peak engagement periods.
Other Functionalities:
Search
Easily locate specific subscribers using the search bar.
Export
Export your subscriber data for external use or backup. We'll send you an email with a link to download your subscriber file.
Delete Subscriber
Remove subscribers as needed to maintain an accurate and up-to-date list.
FAQs
Will the subscribers collected by Pop Convert be added to my Shopify account?
Yes, Pop Convert subscribers are automatically synced with your Shopify account. You can check the Customers tab in your Shopify admin to see all the subscribers collected by Pop Convert. They will be added as customers in your Shopify store, making it easy for you to manage and communicate with them.
What if the subscriber already exists in my account?
Pop Convert collects and adds all the information to your subscriber list. This means that you may see duplicate subscribers on your Pop Convert subscriber page because we store every individual subscriber that we collected.
However, those subscribers won’t be stored twice in your Shopify account. Shopify does not allow multiple customers with the same email address or phone number. Shopify checks the email address and phone number of the customer against its existing database of contacts. If it already exists in the system, Shopify will not create a duplicate account for that customer.
Can I export my subscribers from Pop Convert?
Yes, you can now export your subscribers directly from the app! Simply go to the Subscribers tab in your Pop Convert dashboard and click on the Export button located at the upper right-hand corner of the screen. You’ll receive an email from us with a link to download your subscriber file.
Updated on: 13/01/2025
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