Articles on: Getting Started

Every New Session vs Every Page Load

When setting up a popup for your website, you'll encounter the "After Closing" setting. This setting determines when the popup should appear again to a user after they've closed it, helping you control how often your popups are shown. Understanding the difference between "Every New Session" and "Every Page Load" is key to making the right choice.

After Closing Setting

What’s the Difference?


Let’s break down how each option works:

Every New Session
When you choose "Every New Session," the popup will only reappear when a visitor starts a new session, if they have closed the popup without providing contact information. A new session begins when a user closes their browser and returns to your website or if there is a long enough gap in activity that ends the previous session.

Every Page Load
When "Every Page Load" is selected, the popup will reappear each time a page is refreshed or loaded if the user has closed it without providing contact information. This happens regardless of whether the visitor is still in the same session.

NOTE:
If the user provides their contact information and then closes the popup, it will not appear again. However, if they clear their cookies or browse in incognito mode, we won’t recognize them as the same user, and the popup may reappear.

Which Option Should You Choose?
Use "Every New Session" if you want to avoid overwhelming users by showing the popup too often. This setting works best for encouraging returning visitors to take action without being too repetitive.
Use "Every Page Load" if you want to make sure the popup is constantly visible. This option is ideal for time-sensitive promotions or urgent messages that need maximum visibility.

Choosing the right setting helps you deliver a better user experience while achieving your marketing goals.

Updated on: 25/10/2024

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